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When and how can I move into my new shared apartment room?

The earliest date for you to move into your new room is the first day of your rental agreement. 

You can pick up your key from 4 p.m. on this day, or on a later date and time of your choice from one of our Medici Living offices.

Please note that the key can only be picked up during our

opening times (Mo–Fri. 9 a.m.–6 p.m.).

In exceptional cases, as for example the beginning of your contract at Saturday or Sunday, we can organise for a key to be handed over outside of business hours for a fee of €15.00, by arrangement and subject to availability. Sundays and public holidays, however, are excluded from this special arrangement. If you want to arrange this, please send a request immediately to our supportteam. Therefore log in with your email and password on our website.

Please note: Before moving in full costs (deposit, rent, application fee) must have been paid into our account. Otherwise we can not hand out your key.

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