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I recognized damage when I moved in. What should I do?

 

If you note any damage when moving in, we ask you to document it and send us the documentation within 48 hours of your moving in. If repair is necessary, we will instruct the property manager or a service provider. If you do not report the damage within 48 hours the leased property was acquired in contractual condition.

Documenting damage should consider the following points:

In which room is the damage located (bathroom, kitchen, hallway, bedroom)?

How can the damage be described?

Picture of the damage

To report your documentation create a request by log in with your email and password on our website.

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