Please inform us immediately in order for us to take care of providing you with a new key. Create a request by log in with your email and password on our website.
However the costs for loss or breaking of a key must be paid by you. According to the contract following costs can arise:
- House door key: 120, - EUR
- Apartment door key: 60, - EUR
- Room door key: 40, - EUR
- Mailbox key: 30, - EUR
- KIWI-KI (electronic key): 120, - EUR
On top of that you are liable for possible lock changes, which in interest of all tenants eventually have to be done on corresponding doors.
You can pick up the new keys from us during our office hours. The debt due should be paid in advance via PayPal or bank transfer. However please bring along a printed version of the bank transfer.