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There is mold in my flatshare. What should I do?

Mold is caused by moisture and a lack of airing. Please make sure that the affected room is aired adequately and document the mold. After reporting us the mold we are going to send an expert in consultation with the facility management that will examine the mold. Only subsequently we can tell you how long the fixing will take.

Documenting mold damage should consider the following points:

In which room is the mold damage located (bathroom, kitchen, hallway, bedroom)?

How can the mold damage be described?

Picture of the mold damage

 

To report your documentation create a request by log in with your email and password on our website.

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