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I recognized damage on the door. What should I do?

If you recognize damage on your shared flats’ doors we ask you to document it with photos and to send it to our support. If you send us the documentation within 48 hours of your moving in and report us the damages then we might fix the damages. If report damaged inventory after 48 hours of moving in, the latter shall indicate that the leased property was acquired in contractual condition.

Documenting damage should consider the following points:

In which room is the damage located (bathroom, kitchen, hallway, bedroom)?

How can the damage be described?

Picture of the damage

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