Sometimes it is possible that a tenant is not able to pay his rent even after a reminder. In order to ensure that no losses arise from the outstanding rents, we transfer these (after reminding the defaulting tenants) to Allianz-Versicherungs AG, which subsequently becomes the owner of the receivables.
After the assignment of claims to Allianz-Versicherungs AG, defaulting tenants generally receive an email from debeo GmbH, which informs them about the situation. This means that from now on, you do not owe Medici Living the rent any more, but Allianz-Versicherungs AG. You can still transfer your rent to Medici Living GmbH. We then take care that Allianz-Versicherungs AG gets the money. Nonetheless most importantly, you pay the rent.
Debeo GmbH helps Allianz to collect all outstanding receivables, taking into account the respective circumstances of the tenant. For example, a tenant, who cannot pay his rent at once, can arrange individual payment options with debeo GmbH, which simplifies repayment of the open amount.