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Apartment & Building Maintenance
Building Entrance Door, Doorbell System / Intercom, Mail & Packages, Elevator, Laundry Facilities, Common Facilit...
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Furniture / Inventory
Washer/ dryer, Fridge, Dishwasher, Stove/Oven/microwave, Bed frame, Mattress, Desk, Light Bulb, Wardrobe, Kitchen Tab...
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Technical Support
no Internet Connection, Slow Internet, Member Portal issues, App (login issues, remote access, smart home), Remote Ac...
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Billing
Deposit, Payments & Charges, Payment Methods, Rent Collection (from Debeo or other Encashment company), Taxes &am...
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Move In/ Move Out
Move out, Move in, Roommates/flatmates information, Weekends & Public Holidays Move ins
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Cleaning
Room Cleanliness, Shared areas, Outdoor Areas
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Co-living / Community
Flatsmates/Roommates, Guests and visitors, Events
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Lease Contract
Early Termination, Contract/ Lease extension, Contract/ Lease revocation, Contract/ Lease termination, Change Contrac...
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Documents
Lease and riders, Apartment registration, Confirmation of address / Residency, Final account statement, Receipt of Pa...
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Various questions
Keys lost, Possibility to view the room