• Apartment & Building Maintenance

  Building Entrance Door, Doorbell System / Intercom, Mail & Packages, Elevator, Laundry Facilities, Common Facilities,...

• Furniture / Inventory

  Washer/ dryer, Fridge, Dishwasher, Stove/Oven/microwave, Bed frame, Mattress, Desk, Light Bulb, Wardrobe, Kitchen Tab...

• Technical Support

  no Internet Connection, Slow Internet, Member Portal issues, App (login issues, remote access, smart home), Remote Ac...

• Billing

  Deposit, Payments & Charges, Payment Methods, Rent Collection (from Debeo or other Encashment company), Taxes & Fees,...

• Move In/ Move Out

  Move out, Move in, Roommates/flatmates information, Weekends & Public Holidays Move ins

• Cleaning

  Room Cleanliness, Shared areas, Outdoor Areas

• Co-living / Community

  Flatsmates/Roommates, Guests and visitors, Events

• Lease Contract

  Early Termination, Contract/ Lease extension, Contract/ Lease revocation, Contract/ Lease termination, Change Contrac...

• Documents

  Lease and riders, Apartment registration, Confirmation of address / Residency, Final account statement, Receipt of Pa...

• Various questions

  Keys lost, Possibility to view the room

Community

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