The earliest date for you to move into your new room is the first day of your rental agreement.
You can pick up your key from 4 p.m. on this day, or on a later date and time of your choice from one of our Medici Living offices.
Please note that the key can only be picked up during our
opening times (Mo–Fri. 9 a.m.–6 p.m.).
In exceptional cases, as for example the beginning of your contract at Saturday or Sunday, we can organise for a key to be handed over outside of business hours for a fee of €15.00, by arrangement and subject to availability. Sundays and public holidays, however, are excluded from this special arrangement. If you want to arrange this, please send a request immediately to our supportteam. Therefore log in with your email and password on our website.
Please note: Before moving in full costs (deposit, rent, application fee) must have been paid into our account. Otherwise we can not hand out your key.