Medici Living

We do not have warm water in our shared apartment. What should we do?

To solve the problem, we ask you to go through the following checklist and to answer the questions:

  1. Is there no hot water in the whole (kitchen/bathroom) apartment? - Y/N - when NO, please provide details on the affected room
  2. Please check the fuse box, all fuses are switched on? - Y/N - when NO please turn them all on and check the hot water
  3. Is the main tap open? - Y/N - if NO, please open it and check hot water, you can find it in the kitchen or bathroom
  4. Is the hot water prepared entralized or decentralized (water heater/ boiler/hot water tank) prepared? centralized / decentralized
  5. Does the water heater/boiler show an error message? - Y/N - if YES, please indicate the code

If the hot water still does not work, please send us a photo of the water heater/boiler (if existing) and we immediately inform the property management.

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