Are the walls or ceiling in your flat in bad condition or extremely dirty? Have you noticed mold on the walls or ceiling?
Mold is caused by damp, which can arise when rooms are not properly aired out. Please take care to air and heat rooms affected by mold properly in the future.
Please report issues regarding the status of your walls and ceiling to us using the contact form at the bottom of this page including: the room involved, the type of damage, a detailed description and at least one close up and one wide angle photo. Our team will be ready to assist you.