Key handovers are only possible during our regular office hours (Monday to Friday 9:00 am to 6:00 pm).
Keys can be collected on the first working day of your contract from 4:00-6:00 pm.
Keys must be returned by the last working days of your contract by 10:00 am.
Please note: If keys are returned later than 10:00 am on the final day of your contract, you may incur extra costs.
Key handovers take place at the following locations:
Building 2, 3rd floor
Kurze Mühren 1
Medici Living GmbH
Zossener Str. 55
Building 2, 2nd floor
Our representatives will contact you in order to make and appointment. To make sure this goes smoothly, please make sure your email address and phone number are up to date in your Medici Living account.